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Alabama
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Qualification: 3 unsuccessful repairs or 30 calendar days within
shorter of 24 months or 24,000 miles, provided 1 repair attempt
or 1 day out of service is within shorter of 1 year or 12,000
miles. Notification/Trigger: Certified mail notice to
manufacturer + opportunity for final repair attempt within 14
calendar days.
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Alaska
|
Qualification: 3 unsuccessful repairs or 30 business days out of
service within shorter of 1 year or warranty. Notification/Trigger:
Written notice by certified mail to manufacturer + dealer (or
repair agent) that problem has not been corrected in reasonable
number of attempts + refund or replacement demanded within 60
days. Manufacturer has 30 calendar days for final repair attempt.
State has certified guidelines for arbitration.
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Arizona
|
Qualification: 4 unsuccessful repairs or 30 calendar days within
shorter of 2 years or 24,000 miles. Notification/Trigger:
Written notice + opportunity to repair to manufacturer.
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Arkansas
|
Qualification: 3 unsuccessful repairs, or 1 unsuccessful repair
of a problem likely to cause death or serious bodily injury
within longer of 24 months or 24,000 miles. Notification/Trigger:
Certified or registered mail notice to manufacturer. Manufacturer
has 10 days to notify consumer of repair facility. Facility
has 10 days to repair.
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California
|
Qualification: 4 times subject to repair or 30 calendar days out
of service (can be non-consecutive) within shorter of 18 months
or 18,000 miles, or ìreasonableî number of attempts during entire
express warranty period.† Notification/Trigger:
Direct written notice to manufacturer + delivery of car to repair
facility for repair attempt within 30 days. UPDATE:†
As of 1/1/01, only 2 times subject to repair allowed
for safety defects likely to cause death or serious bodily injury.† Coverage also expanded to include small businesses
registering up to 5 vehicles, weighing up to 10,000 pounds each.
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Colorado
|
Qualification: 4 unsuccessful repairs or 30 business days within
shorter of 1 year or warranty. Notification/Trigger:
Prior certified mail notice for each defect occurrence + opportunity
to repair for manufacturer.
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Connecticut
|
Qualification: 4 unsuccessful repairs or 30 calendar days out of
service within shorter of 2 years or 24,000 miles, or 2 unsuccessful
repairs of a problem likely to cause death or serious bodily
injury within warranty period or 1 year.†
Notification/Trigger: Report to manufacturer,
agent or dealer. Written notice to manufacturer only if required
in owner's manual or warranty.†
State-run arbitration mechanism available.† Law specifically applies to leased vehicles.
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Delaware
|
Qualification: 4 unsuccessful repairs or 30 calendar days out of
service within shorter of 1 year or warranty. Notification/Trigger:
Written notice + opportunity to repair to manufacturer. Law
specifically applies to leased vehicles.
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D.C.
|
Qualification: 4 unsuccessful repairs or 30 calendar days out of
service or 1 unsuccessful repair of safety-related defect, within
shorter of 2 years or 18,000 miles. Notification/Trigger:
Report of each defect occurrence to manufacturer, agent or dealer.
State-run arbitration mechanism available. Note: Enforcement
is suspended until October 1, 2000. Law specifically applies
to leased vehicles.
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Florida
|
Qualification: 3 unsuccessful repairs or 15 calendar days within
24 months from delivery.† Notification/Trigger:
Written notice by certified or express mail to manufacturer
who has 10 calendar days for final repair attempt after delivery
to designated dealer. State has certified guidelines for arbitration.
State-run arbitration mechanism available. Law specifically
applies to leased vehicles.†
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Georgia
|
Qualification: 3 unsuccessful repair attempts or 30 calendar days
out of service within shorter of 24,000 miles or 24 months,
with 1 repair or 15 days out of service within shorter or 1
year or 12,000 miles; or one unsuccessful repair of serious
safety defect in braking or steering system within shorter of
1 year or 12,000 miles.. Notification/Trigger: Certified
mail notice return receipt requested. Manufacturer has 7 days
to notify consumer of repair facility. Facility has 14 calendar
days to repair. State-run arbitration mechanism available.†
Law specifically applies to leased vehicles. Note:
Proceeding under this stateís lemon law may cause consumer to
lose other important rights regarding the manufacturer and dealer.
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Hawaii
|
Qualification: 3 unsuccessful repair attempts, or 1 unsuccessful
repair attempt of defect likely to cause death or serious bodily
injury, or 30 business days out of service within shorter of
two years or 24,000 miles. Notification/Trigger: Written
notice + opportunity to repair to manufacturer. State-run arbitration
mechanism available. Law specifically applies to leased vehicles.
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Idaho
|
Qualification: 4 repair attempts or 30 business days out of service
within shorter of 2 years or 24,000 miles, or 1 repair of a
complete failure of the braking or steering system likely to
cause death or serious bodily injury. Notification/Trigger:
Written notice to manufacturer or dealer and opportunity to
repair.† State-run arbitration
mechanism available. Law specifically applies to leased vehicles.
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Illinois
|
Qualification: 4 unsuccessful repairs or 30 business days out of
service within shorter of 1 year or 12,000 miles. Notification/Trigger:
Written notice + opportunity to repair to manufacturer.† Law specifically applies to leased vehicles.
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Indiana
|
Qualification: 4 unsuccessful repairs or 30 business days out of
service within the shorter of 18 months or 18,000 miles. Notification/Trigger:
Written notice to manufacturer only if manufacturer included
this requirement in the warranty. Law specifically applies to
leased vehicles.
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Iowa
|
Qualification: 3 unsuccessful repairs, or 1 unsuccessful repair
of a nonconformity likely to cause death or serious bodily injury,
or 30 calendar days out of service within shorter of 2 years
or 24,000 miles. Notification/Trigger: Written notice
by certified registered mail + final opportunity to repair within
10 calendar days of receipt of notice to manufacturer. State
has certified guidelines for arbitration. Law specifically applies
to leased vehicles.
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Kansas
|
Qualification: 4 unsuccessful repairs or 30 calendar days out of
service or 10 total repairs within shorter of 1 year or warranty.
Notification/Trigger: Actual notice to manufacturer.
State has certified guidelines for arbitration.
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Kentucky
|
Qualification: 4 unsuccessful repairs or 30 calendar days out of
service within shorter of 1 year or 12,000 miles. Notification/Trigger:
Written notice to manufacturer. State has certified guidelines
for arbitration.
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Louisiana
|
Qualification: 4 unsuccessful repairs or 30 calendar days out of
service within shorter of 1 year or warranty. Notification/Trigger:
Report to manufacturer or dealer. State has certified guidelines
for arbitration. Law specifically applies to leased vehicles.
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Maine
|
Qualification: 3 unsuccessful repairs (when at least 2 times same
agent attempted repair) or 15 business days out of service within
shorter of warranty or 2 years or 18,000 miles. Applies to vehicles
within the first 18,000 miles or 2 years regardless of whether
the claimant is the original owner.†
Notification/Trigger: Written notice to manufacturer
or dealer only if required in warranty or owner's manual. Manufacturer
has 7 business days after receipt for final repair attempt.
State-run arbitration mechanism available. Law specifically
applies to leased vehicles.
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Maryland
|
Qualification: 4 unsuccessful repairs, 30 calendar days out of
service or 1 unsuccessful repair of braking or steering system
within shorter of 15 months or 15,000 miles. Notification/Trigger:
Certified mail notice, return receipt requested + opportunity
to repair within 30 calendar days of receipt of notice to manufacturer
or factory branch. Law specifically applies to leased vehicles.
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Mass.
|
Qualification: 3 unsuccessful repairs or 15 business days out of
service within shorter of 1 year or 15,000 miles. Notification/Trigger:
Notice to manufacturer or dealer who has 7 business days to
attempt final repair. State-run arbitration mechanism available.
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Michigan
|
Qualification: Total of 4 unsuccessful repairs within 2 years from
the date of the first unsuccessful repair or 30 calendar days
within shorter of 1 year or warranty. Notification/Trigger:
Certified mail notice, return receipt requested, to manufacturer
who has 5 business days to repair after delivery. State has
certified guidelines for arbitration. Law specifically applies
to leased vehicles.
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Minnesota
|
Qualification: 4 unsuccessful repairs or 30 business days or 1
unsuccessful repair of total braking or steering loss likely
to cause death or serious bodily injury within shorter of 2
years or warranty. Notification/Trigger: Written notice
+ opportunity to repair to manufacturer, agent or dealer.† State has certified guidelines for arbitration.
Law specifically applies to leased vehicles.
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Mississippi
|
Qualification: 3 unsuccessful repairs or 15 business days out of
service within shorter of 1 year or warranty. Notification/Trigger:
Written notice to manufacturer who has 10 business days to repair
after delivery to designated dealer.
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Missouri
|
Qualification: 4 unsuccessful repairs or 30 business days out of
service within shorter of 1 year or warranty. Notification/Trigger:
Written notice to manufacturer who has 10 calendar days to repair
after delivery to designated dealer.
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Montana
|
Qualification: 4 unsuccessful repairs or 30 business days out of
service after notice within shorter of 2 years or 18,000 miles.
Notification/Trigger: Written notice + opportunity to
repair to manufacturer. State-run arbitration mechanism available.
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Nebraska
|
Qualification: 4 unsuccessful repairs or 40 calendar days out of
service within shorter of 1 year or warranty. Notification/Trigger:
Certified mail notice + opportunity to repair to manufacturer.† State has certified guidelines for arbitration.
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Nevada
|
Qualification: 4 unsuccessful repairs or 30 calendar days out of
service within shorter of 1 year or warranty. Notification/Trigger:
Written notice to manufacturer.†
State has certified guidelines for arbitration.
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N. H.
|
Qualification: 3 unsuccessful repairs by same dealer or 30 business
days out of service within warranty. Notification/Trigger:
Report to manufacturer, distributor, agent or dealer (on forms
provided by manufacturer) + final opportunity to repair before
arbitration. State-run arbitration mechanism available. Law
specifically applies to leased vehicles.
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New Jersey
|
Qualification: 3 unsuccessful repairs or 20 calendar days out of
service within shorter of 2 years or 18,000 miles. Notification/Trigger:
Certified mail notice, return receipt requested to manufacturer
who has 10 days to repair. State has certified guidelines for
arbitration. Law specifically applies to leased vehicles.
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N. Mexico
|
Qualification: 4 unsuccessful repairs or 30 business days out of
service within shorter of 1 year or warranty. Notification/Trigger:
Written notice + opportunity to repair to manufacturer, agent
or dealer. State has certified guidelines for arbitration.
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New York
|
Qualification: 4 unsuccessful repairs or 30 calendar days out of
service within shorter of 2 years or 18,000 miles. Notification/Trigger:
Notice to manufacturer, agent or dealer. State has certified
guidelines for arbitration. Law specifically applies to leased
vehicles.
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N. Carolina
|
Qualification: 4 unsuccessful repairs within shorter of 24 months,
24,000 miles or warranty or 20 business days out of service
during any 12 month period of warranty. Notification/Trigger:
Written notice to manufacturer + opportunity to repair within
15 calendar days of receipt only if required in warranty or
owner's manual. Law specifically applies to leased vehicles.
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N. Dakota
|
Qualification: 3 unsuccessful repairs or 30 business days out of
service within shorter of 1 year or warranty. Notification/Trigger:
Direct written notice + opportunity to repair to manufacturer.
(Manufacturerís informal arbitration process serves as a prerequisite
to consumer refund or replacement.)†
State has certified guidelines for arbitration. Law specifically
applies to leased vehicles.
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Ohio
|
Qualification: 3 unsuccessful repairs of same nonconformity, 30
calendar days out of service, 8 total repairs of any nonconformity,
or 1 unsuccessful repair of problem likely to cause death or
serious bodily injury within shorter of 1 year or 18,000 miles.
Notification/Trigger: Report to manufacturer, its agent
or dealer.† Law specifically
applies to leased vehicles.
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Oklahoma
|
Qualification: 4 unsuccessful repairs or 45 calendar days out of
service within shorter of 1 year or warranty. Notification/Trigger:
Written notice + opportunity to repair to manufacturer.† State has certified guidelines for arbitration.
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Oregon
|
Qualification: 4 unsuccessful repairs or 30 business days within
shorter of 1 year or 12,000 miles. Notification/Trigger:
Direct written notice + opportunity to repair to manufacturer.† State has certified guidelines for arbitration.
Law specifically applies to leased vehicles.
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Penn.
|
Qualification: 3 unsuccessful repairs or 30 calendar days within
shorter of 1 year, 12,000 miles, or warranty. Notification/Trigger:
Delivery to authorized service + repair facility. If delivery
impossible, written notice to manufacturer or its repair facility
obligates them to pay for delivery.†
(Manufacturerís informal arbitrations process serves
as prerequisite to consumer refund or replacement.)
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Rhode Island
|
Qualification: 4 unsuccessful repairs or 30 calendar days out of
service within shorter of 1 year or 15,000 miles. Notification/Trigger:
Report to dealer or manufacturer who has 7 days for final repair
opportunity. (Manufacturerís informal arbitration process serves
as prerequisite to consumer refund or replacement.) Law specifically
applies to leased vehicles.
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S. Carolina
|
Qualification: 3 unsuccessful repairs or 30 calendar days out of
service within shorter of 1 year or 12,000 miles. Notification/Trigger:
Written notice by certified mail + opportunity to repair (not
more than 10 business days) to manufacturer only if manufacturer
informed consumer of such at time of sale. State has certified
guidelines for arbitration. Law specifically applies to leased
vehicles.
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S. Dakota
|
Qualification: 4 unsuccessful repairs, 1 of which occurred during
the shorter of 1 year or 12,000 miles, or 30 calendar days out
of service during shorter of 24 months or 24,000 miles.†
Notification/Trigger: Certified mail notice to
manufacturer and final opportunity to repair + 7 calendar days
to notify consumer of repair facility.†
(Manufacturerís informal arbitration process serves as
prerequisite to consumer refund or replacement.)†
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Tennessee
|
Qualification: 4 unsuccessful repairs or 30 calendar days out of
service within shorter of 1 year or warranty. Notification/Trigger:
Certified mail notice to manufacturer + final opportunity to
repair within 10 calendar days. Law specifically applies to
leased vehicles.
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Texas
|
Qualification: 4 unsuccessful repairs when 2 occurred within shorter
of 1 year or 12,000 miles, + other 2 occur within shorter of
1 year or 12,000 miles immediately following second repair attempt;
or 2 unsuccessful repairs of a serious safety defect when 1
occurred within shorter of 1 year or 12,000 miles + other occurred
within shorter of 1 year or 12,000 miles immediately following
first repair; or 30 calendar days out of service within shorter
of 2 years or 24,000 miles + at least 2 attempts were made within
shorter of 1 year or 12,000 miles. Notification/Trigger:
Written notice to manufacturer. State-run arbitration mechanism
available. Law specifically applies to leased vehicles.
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Utah
|
Qualification: 4 unsuccessful repairs or 30 business days out of
service within shorter of 1 year or warranty. Notification/Trigger:
Report to manufacturer, agent or dealer. (Manufacturerís informal
arbitrations process serves as prerequisite to consumer refund
or replacement.)† Law specifically applies to leased vehicles.
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Vermont
|
Qualification: 3 unsuccessful repairs when at least first repair
was within warranty, or 30 calendar days out of service within
warranty. Notification/Trigger: Written notice to manufacturer
(on provided forms) after third repair attempt, or 30 days.
Arbitration must be held within 45 days after notice, during
which time manufacturer has 1 final repair. State-run arbitration
mechanism available. Law specifically applies to leased vehicles.
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Virginia
|
Qualification: 3 unsuccessful repairs, or 1 repair attempt of serious
safety defect, or 30 calendar days out of service within 18
months. Notification/Trigger: Written notice to manufacturer.
If 3 unsuccessful repairs or 30 days already exhausted before
notice, manufacturer has 1 more repair attempt not to exceed
15 days. State has certified guidelines for arbitration. Law
specifically applies to leased vehicles.
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Washington
|
Qualification: 4 unsuccessful repairs, 30 calendar days out of
service (15 during warranty period), or 2 repairs of serious
safety defects, first reported within shorter of warranty or
24 months or 24,000 miles. One repair attempt + 15 of the 30
days must fall within manufacturer's express warranty of at
least 1 year of 12,000 miles. Notification/Trigger: Written
notice to manufacturer. State-run arbitration mechanism available.†
Law specifically applies to leased vehicles.†
Note: Consumer should receive replacement or refund within
40 calendar days of request.
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W.Virginia
|
Qualification: 3 unsuccessful repairs or 30 calendar days out of
service or 1 unsuccessful repair of problem likely to cause
death or serious bodily injury within shorter of 1 year or warranty.
Notification/Trigger: Written notice + opportunity to
repair to manufacturer.† Law specifically applies to leased vehicles.
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Wisconsin
|
Qualification: 4 unsuccessful repairs or 30 calendar days out of
service within shorter of 1 year or warranty. Notification/Trigger:
Report to manufacturer or dealer.†
Law specifically applies to leased vehicles.†
Note: Consumer should receive replacement or refund within
30 calendar days after offer to return title.
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Wyoming
|
Qualification: 3 unsuccessful repairs or 30 business days out of
service within 1 year. Notification/Trigger: Direct written
notice + opportunity to repair to manufacturer. (Manufacturerís
informal arbitrations process serves as prerequisite to consumer
refund or replacement.)†
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